Phone support

Phone support

Our Service and Support Contact Center is open during business hours from Monday through Friday from 09.00 to 17.00 with exception of national holidays

In order to assist you properly, we would like to ask you to have the following information ready before placing your call:

• Your printer serial number
• Any error messages that could explain the cause of the problem.

 Is this the first time this problem has occurred or has it happened before?

• Can you recreate the problem?
• When did you first notice the problem?
• Were there any changes to the product before problems occurred? (for example, additions or modifications to the printer i.e. hardware/software or accessories

Austria: Tel: 0179 576036 (14ct./min)
Belgium (FR, NL): Tel: 070 700110 (€ 0.17/min)
Denmark: Tel: 383 22982
Germany: Tel: 0180 / 5 00 57 68 (14ct./min)
Finland: Tel: 969 379724
France: Tel: 0820 000 354
Ireland: Tel: 1520 501555 (€ 0.15/min)
Italy: Tel: 02.90.411.231
Norway: Tel: 2316 2932
Portugal: Tel: +351 217814760
Spain: Tel: 902-10-10-32
Sweden: Tel: 085 8769433
Switzerland (DE, FR, IT): Tel: 0848 480 080
The Netherlands: Tel: 0900 2022662 (€ 0,10 pm)
United Kingdom: Tel: 0870 6000359*
Other: Please contact your local dealer or local Konica Minolta Subsidiary.

*calls will be charged at the UK's national rate